Dear eROC Users,
We are happy to inform you that eROC system is now available for our clients after the maintenance period. We really appreciate your patience during this downtime period and we are happy to inform you from now on we have done many upgrades to provide the service in much secure manner to our valuable customers.
You can use below link to access the upgraded eROC system.
Things to do before access the system
Since this is a web based system, you need to do check several things in your Web browser,
- You need to clear your web browser browsing History including browser cache, saved data.
Check below links to learn how to do it according to your web browser type.
Google Chrome – https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=en
Mozila Firefox – https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Saffari – https://www.macworld.co.uk/how-to/mac-software/clear-safari-cache-3496193/
If above links don’t help, Please search in the internet where you can find many guide lines regarding clearing browser cache.
- If you still have issues in accessing the system, the reason for it might be that we did several changes that require DNS updates. If you still cannot find the system that means your ISP’s DNS server is still not updated with latest changes (Normally this take 48 hours). But if you are in a hurry and need to access eROC ASAP please change your computer DNS settings as below.
Put the DNS as “8.8.8.8”in your computer.
To do this on different Operating systems, please check below links
Windows 10 – https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10
Ubuntu – https://vitux.com/how-to-change-dns-settings-in-ubuntu/
Mac – https://www.support.com/how-to/how-to-change-dns-settings-on-a-mac-10189
If above links don’t help, please search in the internet about how to change DNS with you respective operating system name and version.
If you have any other inquiries regarding accessing to eROC system, Please drop an email to
Thank you,
IT Division
